Summary
Are you interested in a career with the FBI as a Digital Operations Specialist (DOS)? The DOS uses their expertise of common and uncommon technologies and data platforms to assist investigative teams with identifying, seizing, and understanding digital evidence related to activities encountered during an investigation.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Federal employees - Competitive service
Current or former competitive service federal employees.
Federal employees - Excepted service
Current excepted service federal employees.
Individuals with disabilities
Internal to an agency
Current federal employees of this agency.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Veterans
Clarification from the agency
All U.S. Citizens.
Duties
Plans and completes assignments while adhering to established instructions, policies, practices and procedures.
Establishes and maintains working relationships with internal and external stakeholders to exchange information, provide recommendations, and provide analytical support.
Communicates with others to provide training while preparing and presenting reports and briefings.
Utilizes computer related hardware and software to collect, examine, preserve, and duplicate digital evidence while adhering to all legal authorities, policies, and guidelines.
Provide onsite technical guidance as a Subject Matter Expert by troubleshooting errors and problems in order to retrieve data/digital evidence, ensuring proper policies and procedures are followed, preventing data loss and equipment damage.
Requirements
Conditions of Employment
Must be a U.S. citizen.
Must be able to obtain a Top Secret-SCI clearance.
Must have (or be able to obtain) a valid driver's license.
Some travel may be required.
Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually.
Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI).
Qualifications
GS 07: Applicant must possess at least one (1) year of SE equivalent to the GS 05 grade level. SE is defined as follows:
Applied established policies and procedures involving the collection and preparation of technical data and/or digital evidence.
Provided routine guidance to internal colleagues on performing analysis and review of technical data and/or digital evidence.
Communicated orally, in writing, and through reports, briefings, and other methods of information exchange on matters involving technical data and/or digital evidence.
Utilized computer related hardware and software to collect, examine, and preserve technical data while adhering to all legal authorities, policies, and guidelines.
Identified and resolved common problems regarding the retrieval of technical data.
GS 09: Applicant must possess at least one (1) year of SE equivalent to the GS 07 grade level. SE is defined as follows:
Planned and completed assignments involving digital evidence and/or technical data while adhering to established instructions, policies, practices and procedures.
Established and maintained working relationships with internal and external stakeholders to exchange information, provide recommendations, and analytical support on matters related to technical data and/or digital evidence.
Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
Utilized computer related hardware and software to collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
Troubleshoot errors and identified problems retrieving technical data and/or digital evidence.
GS 11: Applicant must possess at least one (1) year of SE equivalent to the GS 09 grade level. SE is defined as follows:
Planned, interpreted, and refined the methods and technologies used to retrieve technical data and/or digital evidence to support digital operations.
Established and maintained working relationships with internal and external stakeholders to exchange information, provide guidance, recommend new procedures and techniques to better support digital operations.
Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
Utilized computer related hardware and software to identify, collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
Troubleshoots errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
Provided onsite technical guidance as a Subject Matter Expert.
GS 12: Applicant must possess at least one (1) year of SE equivalent to the GS 11 grade level. SE is defined as follows:
Initiated, established and maintained working relationships with internal and external stakeholders to enhance information sharing and collaboration.
Communicated orally, in writing, and through reports, briefings, formal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
Utilized a variety of digital services and digital data storage systems to include equipment, processes, operating systems, software, programs, storage devices and other digital operations products to extract technical data form complex digital devices.
Identified, troubleshoot, and correct complex errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
Provided onsite technical guidance as a Subject Matter Expert.
Established and maintained effective internal quality controls over search and retrieval methods to safeguard the collection of technical data and/or digital evidence and comply with appropriate laws and regulations.
Education
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:
GS 07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS 09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
GS 11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
GS 12: Education may not be substituted for SE at this grade level.
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
Additional information
In order to recruit and retain highly qualified candidates, selectees may be eligible for relocation or recruitment incentives. To be eligible for a relocation incentive, proof of change in residency will be required. Prior to receiving a relocation or recruitment incentive, an employee must sign a written agreement to complete a specific period of employment with the FBI at the new duty station.
The salaries listed above are the base rate of pay for federal employees on the General Schedule (GS) pay scale. Current locality pay tables are available on OPM.gov. Please be advised that in some locations the Digital Operations Specialist position may fall under a Special Rate Table. Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):
Percent of time worked in the particular position (cannot conflict with main duties).
The month/year work began.
Frequency worked (i.e., daily, monthly, etc.)
Specific duties performed.
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications for this position will be assessed in 2 phases.
Phase 1: Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the initial job qualifications listed in this announcement and will be compared to yourresponses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the initial qualification requirements in phase 1 above by the closing date of this announcement.
Phase 2: Those that meet the initial job qualifications mentioned in phase 1 will have their applications forwarded to the program manager for a technical interview. Those applicants who successfully complete the technical interview will be deemed Most Competitive and will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies:
Analytic Thinking
Communication
Data Analysis
Interpersonal Ability
Problem Solving/Judgment
Technology Application
Required Documents
Your resume, specifically noting relevant work experience and associated start and end dates.
A complete assessment questionnaire.
Other supporting documents (if applicable):
College transcripts if qualifying based on education.
Memorandum for Record (MFR), please see Additional Information.
Notification of Personnel Action, SF-50; not applicable to current FBI employees.
Most recent Performance Appraisal; not applicable to current FBI employees.
Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
How to Apply
To apply for the Digital Operations Specialist position, please click here.
The official title of this position is, IT Specialist (INFOSEC)- Digital Operations Specialist.
Agency contact information
STEM Staffing
Phone
202-324-3000
Email
STEM_Staffing@fbi.gov
Address
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.